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SHIPPING & PAYMENT POLICY

Payment

We accept Paypal, Visa and Mastercard as a form of payment. 

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Shipping

 Once you have placed your order, you should receive your package within 3-5 working days. Fairytale currently send all orders via An Post.

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If you have issues locating your order please contact louise@fairytale.ie and include your order number.

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*Please make sure your delivery address is correct at the time of entry, Fairytale can not be held responsible if the address given is incorrect.

RETURN & EXCHANGE POLICY

Unfortunately once our stockings and Santa sacks are embroidered we can only offer a full refund if the product is faulty, but please contact us by email louise@fairytale.ie to let us know if you are unhappy with your order and we will do our best to resolve any issues.  We would ask that you double/triple check the spelling of any names to ensure there are no mistakes, it can happen to the best of us!

Contact
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